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Frequently asked questions
Each package typically includes setup, teardown, a professional attendant, props, unlimited photos/videos, and instant sharing options.
A minimum of 8x8 feet is recommended for the booth, backdrop, and guest interaction area for small open air booth setups, and a minimum of 10x10 feet is recommended for large groups or 360 photo booths.
Yes! You can add your logo, names, event date, and colors to match your event theme.
Absolutely! Fun props such as hats, glasses, signs, and themed items are included with all packages. Some packages also include interactive props and custom props are available for an additional fee.
We recommend booking 2–4 months in advance to secure your date, especially during peak event seasons. We suggest calling as soon as you know your event date. We also have a waitlist for cancellations if we don't have availability so contact us to check availability of your date.
Yes, we serve a wide area across the DFW/ N Texas area. Travel fees may apply for locations outside of 25 miles for our lower priced packages.
Yes, unless specifically stated as a drop-off package only, a professional attendant is included to assist guests and ensure everything runs smoothly.
Yes, but we may require a covered area to protect equipment from direct sunlight, wind, or rain.
We cater to Quinceanera's, weddings, corporate events, trade shows, conventions, birthday parties, showers, anniversaries, family reunions, school functions, dances, holiday celebrations, and more.
While setup and teardown are handled by our team and is included in your price, those hours are not counted as part of your rental hours. (i.e. a 3 hour rental includes setup, 3 hours of booth use, and teardown time for one low price)
Absolutely. We are happy to work with the client and use their backdrop for open air photo booths or the 360 experience.
Yes, guests can share their photos via email, text, or social media during the event as long as it has Wi-Fi. If it doesn't we offer internet as an add-on.
Cancellations are subject to our policy outlined in your contract. Refunds or rescheduling options depend on notice given.
Some customizations, like branded templates, custom props or unique backdrops, may incur extra fees. Typically, we offer a customized hashtag and logo on most templates for no additional charge depending on the scope of the design.
Our team is trained to handle technical issues quickly, and we bring backup equipment when necessary. No systems or software is foolproof but typically any outages are corrected within minutes. In the unlikely event your event has downtime greater than 20 minutes you will receive a partial refund or time added depending on the situation and operators discretion.
Yes, we offer bundle discounts if you book both a photo booth and an audio guestbook. We also offer discounts for an open air and a 360 photo booth combo rental.
A 360 photo booth captures dynamic, slow-motion videos by rotating a camera around the guests, creating a unique and interactive experience.
Our 360 booths are 40" wide so they can hold 1-5 people. The weight limit is 800lbs.
Yes! Videos can include custom branding, overlays, and music to match your event’s theme.
Guests pick up the phone, record their message after a beep, and their messages are saved for the event host to cherish forever.
Yes, we can provide raw audio files or offer editing services to create a seamless keepsake.
All recorded messages are provided digitally after the event, typically within 48–72 hours.
Of course! Contact us, and we’ll share examples to showcase the quality and experience.
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